Thank you for shopping with JIMAO INFORMATION TECHNOLOGY CO., LIMITED! We are dedicated to providing an excellent shopping experience with reliable shipping options. Please read our shipping policy below for more information:
1. Shipping Methods & Carriers
We offer a variety of shipping methods to ensure your order arrives on time and in perfect condition. Our trusted carriers include:
- USPS
- FedEx
- UPS
- DHL
- And other reliable shipping providers
At checkout, you can select your preferred carrier and shipping method based on your location and the available options.
2. Free Shipping
We are excited to offer FREE SHIPPING on orders over $100 within select regions. This offer will be applied automatically at checkout when your order qualifies.
3. Shipping Timeframes
- Domestic Orders (U.S.): Standard shipping typically takes 3-7 business days, depending on the shipping method selected and your location.
- International Orders: Shipping times for international orders generally range from 7-14 business days, depending on the destination country and customs processing.
4. Order Processing
Once your order is placed, we will process it within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. After processing, you will receive a shipping confirmation email with tracking details.
5. Shipping Charges
Shipping charges will be calculated at checkout based on the delivery destination and the shipping method selected. Orders over $100 qualify for free standard shipping within applicable regions.
6. Tracking Your Order
Once your order ships, you will receive an email with tracking information. You can track your package through the carrier’s website using the tracking number provided.
7. International Shipping
We offer international shipping to many countries. Please be aware that international orders may be subject to customs duties, taxes, or fees. These charges are the responsibility of the recipient and vary depending on the destination country.
8. Address Accuracy
Please make sure to provide a complete and accurate shipping address when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete address information. If you need to update your address, please contact us at [email protected] as soon as possible.
9. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and ensure your order is either reshipped or refunded, as appropriate.
10. Free Returns
We are pleased to offer FREE RETURNS on eligible items. Please refer to our Returns Policy for more information on how to return items for an exchange or refund.